Shamwow Support Ticket

shipping cost - mop and towels

Created By: janjan49's Picture janjan49 Last Reply: janjan49's Picture janjan49
Priority Level: [Emergency] Status: [Open]
Created: 7 years ago Last Updated: 7 years ago
Department: N/A Replies: 0
Product: mop and towels

I returned an order as I only order 1 and received 2. I refused the shipment and was charged 66.70 for the order and only credited 34.90 back the remaining 31.80 was for processing according to customer service. It is outragous they can steal peoples money like that. $31.80 seems a lot for processing as I didn't even open the package. I can understand 15.90 for the 1 order I had ordered but to have to pay for something I didnt even order seems wrong.


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