Shamwow Complaint

Shamwow Complaint

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mailing address for Shamwow? - their customer service


Please, if anyone has a mailing address for Shamwow , please let me know, as I am hoping to report them to the Better Business Bureau, but an address is required. And lo and behold, I do not find one on their site!

My complaint? When their "rush" shipping did not come on time, I called to cancel the order entirely. Was told that would be no problem; only need to put "refused - return to sender" and send it back through the mail. Very helpful customer-service woman.

Later, someone else @ Shamwow told me, "no, you have to catch the postman before he drops it off; too bad - it's yours" But because the package arrived when I was in another country, I couldn't do that.

Multiple e-mails later, no dice. Still, I sent it back thru the USPS, who said it was no problem. But Shamwow sent it back. The package has never been opened. But Shamwow refused to take it back - returned it to me. This is the last straw.

Thanks for any help you can give.


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Comments


sscc4295 says: (7 years ago)
 0
You can't get the addresses for any of these TV products, just maybe the warehouse address.
Don't buy any of this junk!

I bought the Smooth Away, it does not work, and they gave my credit card info to another company who is putting charges on my card. I will be a long time trying to get these charges off.



sscc4295 says: (7 years ago)
 0
You are lucky. I bought one of these TV products and they gave my credit card info to another company who put fraudulent charges on my card.




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