Shamwow Reviews and Complaints
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Order No. 20093303
Shamwow Support Ticket
On Jan 6, 2013, I wanted to purchase from SHAMWOW a product called SHAMWOW SET WITH BONUS MOP PRODUCT for $66.70, I had never finalized the order. Before I would submit the order, I went to the Amazon.com website to see if they had the same products: Amazon had the product for $22.15. I therefore ordered it from AMAZON, and it was delivered on Jan. 9, 2013.
I never submitted (Finalized) the Shamwow order and closed out the SHAMWOW website order screen.
On March 12, 2013 they sent me an email confirmation for this order 3 months later with an order number 20093303, and a charge of...
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(Credit Cards, Finance, Banks)
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Shamwow dried my tears
Shamwow Customer Review
I purchased Shamwow awhile ago and now it is a favorite in the kitchen. My first experience with Shamwow was when I, being my clumsy self,spilled my glass of soda on my new carpet floor. I started to panic. I frantically searched for a towel when my savior, Shamwow, was on the counter. I grabbed it and wiped up the mess. To my surprise the mess was completely gone! It was like i never spilled the soda in the first place. Thank-you Shamwow! Now if only you can come in different colors and prints... maybe even cheetah print!
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(Advertising)
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Liked Shamwow mop NOT anymore
Shamwow Consumer Complaint
On June 22 2011 I bought the shamwow mop from a local store. I loved it till today July 14 th. I followed every instruction it gave even went online to do more research. The reason why I got it in the first place is I have physical issues that wont allow me wring out a mop enough.
I went to use it today and the bottom part of the mop wont hold onto the lower part when I went to wring it out it kept coming off. So now till I get a new mop I guess Im going to step on it wring it enough.
I threw out the box along with the receipt stupid me.
Id advise no one to buy this cheap product.
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(Dry Cleaning, Laundry)
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SHAMWOW IS RUBBISH
Shamwow Consumer Complaint
Hi, first time I used lilac colour cloth it started to split - only dusting !! What will be left after 10 year guarantee ?? Going to report to Woolworths where I bought a 2 cloth pack. Hope to get a refund at the very least. I DON'T THINK THEY WILL BE HAPPY TO HEAR OF SUCH A RUBBISH PRODUCT. DON'T BOTHER BUYING.
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(Miscellaneous)
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Love it, tons of uses...
Shamwow Consumer Review
This product works if you use it correctly... The Shamwow (orange towel)needs to be wet to work... Now you can buy Shamwow at the dollar store... It is totally worth it. I use them to mop up water spills, dry the dogs on a rainy day, dry the counters in the bathrooms, wipe the water from the shower walls just to name a few... At the dollar store price, you can't not buy it :)
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(Dry Cleaning, Laundry)
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shipping cost
Shamwow Support Ticket
I returned an order as I only order 1 and received 2. I refused the shipment and was charged 66.70 for the order and only credited 34.90 back the remaining 31.80 was for processing according to customer service. It is outragous they can steal peoples money like that. $31.80 seems a lot for processing as I didn't even open the package. I can understand 15.90 for the 1 order I had ordered but to have to pay for something I didnt even order seems wrong.
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(Miscellaneous)
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Service fees
Shamwow Consumer Complaint
The experience was horrible and the charges are outragous. I originaly was ordering 1 set and received 2, I called after the order was placed and was told they couldnt pull it up in their system to call back on Monday which I did and the order had shipped. I refused the shipment and had it returned. They charged me $66.70 and only refunded $34.90 and charged me $31.80 in processing. That is outragous that is why people dont order off the the TV due to companies like this. I will be sure to tell anyone and everyone of the horrible experience to save them a headache and money. I can't...
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(Miscellaneous)
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Shamwow
Shamwow Consumer Complaint
Shamwow is a fraud. It does not soak up liquids. It simply spreads them around and makes streaks on wet surfaces. What a joke. I would rather use a cotton towel or a real chamois cloth product. I got duped by the infomercials. Don't let it happen to you.
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(Advertising)
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shamwow mop
Shamwow Consumer Complaint
my brother both me the shamwow mop for my birthday i was so happy the first time i used it it was great but the second time using it guess what it broke what a piece of junk wery disappoint with this product and i would very much like my brother to have his money refunded sdjohnson_21@hotmail.com
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(Advertising)
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Shamwow mop
Shamwow Support Ticket
The worst mop I've ever used. Poor design of the wringing mechanism. Part of the plastic housing is broken, and I can't imagine why. Maybe it fell over when stood up to dry. A mop should be durable, and this one isn't!
I'd really like my money back.
I think the towels are crappy, too because you aren't supposed to put them in the dryer. Really, now. You can't put a towel/ rag in the dryer?! I would not have purchased if I'd known that.
They work better wet?! I wouldn't have purchased if I'd known that, either.
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(Online Shopping - Sponsored by AMAZON.COM)
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Expensive Felt
Shamwow Consumer Complaint
I got the Shamwow's as a stocking stuffer from my mother (we always laughed at the commercials) but when I actually tried them out they were more disappointing than anything. They're basically just a sheet of felt. That's it. I poured out a little bit of water on the table to test them out hoping they'd work like on tv. NOPE! It literally just spread the water around the table...didn't absorb one drop. NOT A SINGLE DROP! Do not buy these. They're a waste of money, paper towels are cheaper and work 100x better!!!
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(Advertising)
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Shamwow
Shamwow Consumer Review
Ok with the Shamwow when you spill anything they say that with just about one touch and about two pats all of the water or what ever goes away! Well i got Shamwows for Christmas and was really excited! I went into my Bathroom a spilt water on the floor on purpose and instead of one touch and two pats i had to do 2 touches and 3 pats! I mean Shamwow do work and are very handy it is just that with somethings they dont always work! But sometimes i do say WOW to Shamwows!
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(Advertising)
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poor customer service
Shamwow Support Ticket
When your "rush" shipping did not come on time (for a specific, time-oriented event), I called to cancel the order entirely. Was told that would be no problem; only need to put "refused - return to sender" and send it back through the mail. Very helpful customer-service woman. I'd caught the shipment before its arrival.
Later, "Ronnie" @ Shamwow told me, "No, you have to catch the postman before he drops it off; too bad - it's yours." But because the package arrived when I was in another country, I couldn't do that.
So I asked for...
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(Online Shopping - Sponsored by AMAZON.COM)
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mailing address for Shamwow?
Shamwow Consumer Complaint
Please, if anyone has a mailing address for Shamwow, please let me know, as I am hoping to report them to the Better Business Bureau, but an address is required. And lo and behold, I do not find one on their site!
My complaint? When their "rush" shipping did not come on time, I called to cancel the order entirely. Was told that would be no problem; only need to put "refused - return to sender" and send it back through the mail. Very helpful customer-service woman.
Later, someone else @ Shamwow told me, "no, you have to catch the postman before he drops it...
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(Online Shopping - Sponsored by AMAZON.COM)
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Shamwow
Shamwow Consumer Complaint
I had purchased a Shamwow and was disappointed. I had paid the for the product over the phone. I gave my credit card details and I only received the Shamwow 3 months after the purchase. It can't seem to work like the advertisements.
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(Advertising)
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Shamwow mop
Shamwow Customer Feedback
I found the Shamwow mop material to be an excellent material. Unfortunately the mop handle and mounting hardware are weak and wobbly. The nut that holds the mop head to the handle broke the second time I used the mop. The plastic is just not tough enough to do the job. I would rather pay a couple of dollars more for the mop if it were made with a solid handle and high strength plastic fittings.ial
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(Online Shopping - Sponsored by AMAZON.COM)
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Horrible product
Shamwow Consumer Complaint
The best and most simple way all of us here in my household can describe this rip off shamwow towel experiance is that using them is like using a torn up plastic bag to do the job.They dont soak up liquid any better then a plastic bag.Forget about the money back guarentee because you will never get it even if you do finally get a chance to talk to a smamwow rep.Dont buy anything shamwow advertises.
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(Online Shopping - Sponsored by AMAZON.COM)
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complaint
Shamwow Consumer Complaint
The shamwow mop is a rip off. It does not wring out as described, (I had to wring it out with my hands), it is very poorly made in that the mechanism does not function easily, and the mop itself is sewn together poorly and was splitting at the seems before I even tried to use it. Bottom line....after 1 hour of trying to get it to work, I tossed it out.
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(Online Shopping - Sponsored by AMAZON.COM)
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Perceived scam
Shamwow Consumer Complaint
-------Original Message-------
From: Karl Rogall
Date: 11/13/2009 1:58:15 PM
To: customerservice@permissioninteractive.com
Subject: My order
Hello,
I found out today, that you have charged my Visa the amount of US$ 136.11 @ 1.0743, totaling CAN$ 146.73, which is not what you have advertised.
I insist, that you credit my Visa account with the overcharge, right away.
Thank you
Karl Rogall
PS. In the meantime,(today),The mop arrived but none of the SHAM WOWS!
From: Official TV Website
Date: 10/31/2009 4:33:22 PM
To: KAMAROGA@COGECO.CA
Subject: Thank you for your order...
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(Online Shopping - Sponsored by AMAZON.COM)
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disappointed
Shamwow Consumer Complaint
I don't know why it doesn't work for me when it worked right before my eyes at the state fair, but I have tried using it according to the directions (washing it before using, but not drying) and today when I had a child wet my bed I thought I would avoid having to use a ton of paper towels. Wrong! The shamwow absorbed absolutely no liquid. I am not only disappointed, but I feel stupid and $20 poorer.
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(Online Shopping - Sponsored by AMAZON.COM)
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Shamwow really is!
Shamwow Consumer Complaint
I admit it... as skeptical as I usually am, when I saw Shamwow at Costco I was weak and decided to give it a try. I'd like to say it sucks, but it really doesn't, at least not like it showed on TV. As far as I'm concerned, it does not work any better than a think towel, and not nearly as well as a real chamois. I tried it on my car after washing it and it left all kinds of streaks. When the sun hit the spots I had dried with the Shamwow the paint looked worse than when I started. So I read the directions (I know, should have done that first, but I'm a guy!). I took an...
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(Online Shopping - Sponsored by AMAZON.COM)
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False advertising
Shamwow Consumer Complaint
I have recieved two sham wow yellow toweletts from my son, They did not work for him, and the definately don't work for me. I used them on my Dodge Ram P/U. First one and then another dry one. The results were deplorable. All they did was smear the windows and leave streaks on the paint, not to mention that the truck was still wet. I had to result to the old fasion way...a terrycloth towel, which in the future I will stick with. Sorry, but your product is a failure!
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(Online Shopping - Sponsored by AMAZON.COM)
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Total garbage
Shamwow Consumer Complaint
Bought the 2-per set at Thunder in the Valley in May 2009. The guys did the usual cookie-cutter demo. We tried using one to dry the car; per the directions. All it did was push the water around. My terry towel did better than the Sham(for sure!) wow.
I then tried soaking up water from the bucket. One quart of water. It soaked up about a pint and left the rest in the bucket.
I wouldn't trust this product for anything and if I could get our money back I would. It's trash.
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(Online Shopping - Sponsored by AMAZON.COM)
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Checking It Out
Shamwow Customer Feedback
I was going to buy some. I have several "OTHER" types of these towels. I have to say that after reading to reviews on-line, I'm just going to go get some more " ABSORBER " towels. I have had several of them for more than 10 years. I have washed them in the washer and even dried them. They have held up. I think they sell them at the auto parts store, not sure.
I just hope they are still made the same as they used to be when I got mine.
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(Online Shopping - Sponsored by AMAZON.COM)
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Kaydensgramma
Shamwow Consumer Complaint
I purchased not one but two of these boxes @ CVS. There were 4 large orange ones & 4 small blue ones in each box. I put one box in our RV the other @ home. This product is great when used as directed & your not buying a cheap imitation however... DO NOT WASH OR DRY!When I did that it removed whatever absorbant there was in the towel. Fortunately, I only washed 2 large & 1 small but none fell apart like some have stated. Just not as absorbant. Now I hand wash & ring out then hang to dry. The blue ones are great for drying dishes/kitchen uses. Our RV leaked at the vents...
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(Online Shopping - Sponsored by AMAZON.COM)
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Doesn't Work...
Shamwow Consumer Complaint
... we recently purchased one because it looked so cool and convenient. But it doesn't work as advertised. We filled up a glass halfway with water and dunked it in to see how well it worked, granted it did soak up most the water but it was dripping all over like a regular old paper towel. Also spilled some water on carpet, used this... and about 20 paper towels after. Does not work as claimed, works about as well as a good ol' rag.
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(Online Shopping - Sponsored by AMAZON.COM)
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ShamWOW!!!
Shamwow Consumer Review
I bought my ShamWow at a county fair or a carnival, not online. Hard to believe all these mean people and the bad reviews here, because I love this product. I already used it in my kitchen and on my Swiffer. We use it as a bathmat after the kids and dog. I want it with me wherever i go! This rag really performs! Also kudos to the man at the carnival and his wonderfully amazing sales pitch! He should be on YouTube, too!
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(Online Shopping - Sponsored by AMAZON.COM)
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Shamwow The video shows that it works LOL
Shamwow Customer Feedback
Are you dumb??? That clip shows that shamwow does work some random cloth isn't going to pick up all the water u spill on the ground dumb ass you barley even touched it and look how much water it picked up! either you have really deep carpet or just not trying ... Which everything needs a little effort some times!... god your an idiot that cloth picks up more water then a paper towel would and lasts longer then about 10 rolls of paper towel... I like shamwow and think that if you would compare it to a different cloth it would be better... idiot...
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(Online Shopping - Sponsored by AMAZON.COM)
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Shamwow
Shamwow Customer Review
i am pretty surprised to be saying this... the sham wow i bought actually works. although i do have a friend that was stupid enough to order it from the tv. his did not work one bit. however, i was able to stop by wal-mart and bought my own sham wow as a "as seen on TV". and i am happy to say that my sham wow did pass my absorbent test, it even worked when wet. although when i tried to clean a counter top with a wet sham wow, it picked up only about 90% of the liquid. the other 10% stayed behind as a trail.
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(Online Shopping - Sponsored by AMAZON.COM)
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THANK YOU ALL!!!!
Shamwow Consumer Complaint
I'm sooooo glad I didn't buy this worthless product. I was just about to order one but I found it strange they don't tell you what the shipping charge is on their website, so I searched the net and found this site.
It's clearly obvious that ShamWow is a total rip-off and a devious scam that prays on us innocent folks with a very convincing TV commercial. PTOOEY on you, ScamSuck. You BITE THE BIG ONE and I'm so glad I found out before I gave you one penny.
Thanks again for this wonderful site and all the great reviews!!! I'm just sorry so many people...
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(Online Shopping - Sponsored by AMAZON.COM)

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